Dave Mack

VP and GM of Digital and Omni – Channel
Sears Canada

As a strategic and energizing leader, and most recently as VP and GM of Digital and Omni – Channel at Sears Canada, Dave is known for driving new business growth through innovative and entrepreneurial thinking. His hands-on approach as a leader is key to developing high performing teams. He inspires success in the people he coaches and is known as an influencer across organizations.

With a determined focus on innovation and placing the customer at the center of all growth strategies he has driven high double digit growth consistently over the past few years and recently was head of all on-line activities at TheSource.ca including the Web Store as well as several other eBay and Amazon growth initiatives.

His team’s efforts have earned industry recognition for several innovative digital initiatives including their 2013 win of the Top Achievement Award by the IMA.

Check out the incredible speaker line-up to see who will be joining Dave.

Download The Latest Agenda

Fulfillment Focus Day

Friday, February 5th, 2016

13:15 Holiday Prep: When Do You Start Preparing And When Is It Too Late?

Do you remember when Boxing Week used to be the biggest sales event of the year? In the very near future that’s what many of us will be saying as the 4-day Black Friday & Cyber Monday weekend quickly eclipses Boxing Week as the biggest revenue weekend of the year for Canadian retailers. Learn from one of Canada’s Top E-Commerce leader, how you need to start preparing now so you’re ready to make the most out of Black Friday Week 2015. In this session, Dave covers:
• It’s a US event – does it really matter to consumers in Canada? Does this thinking still exist in your organization?
• How much of an issue is scalability and is it only fulfillment that could struggle to keep up?
• How does Cyber Monday fit into this event and your preparation schedule?

14:55 Interactive Roundtable Working Groups

These interactive sessions are your opportunity to ask personal Q & A from the presentations and network in a relaxed setting.

1. Leveraging Vendor Data To Deliver Optimal Customer Experience

Pierre-François Tellier, IT Director, Altitude-sports.com

2. Building A Seamless Supply Chain: Navigating Shipping From Store
Marc Schwartz, eCommerce and Digital Marketing Lead, Boathouse/Stance Stores

3. Full Speed Ahead: Preparing Your Business For High-Volume Order Fulfillment
Philippe Chevalier, Head of Logistics, Frank & Oak

4. Holiday Prep: When Do You Start Preparing And When Is It Too Late?
Dave Mack, Former VP, eCommerce, The Source

5. Lower Cost And Higher Fulfillment: Delivering Via Ship-From-Store Capabilities
Krista Collinson, VP, Logistics and e-Commerce, Toys R Us

6. Panel Discussion: Key Metrics For Omni-Channel Success
Trevor Newell, President and Founder, Shop.ca
Shem Szot, eCommerce Biz Development & Digital Marketing Manager, Hewlett Packard

Philippe Chevalier, Head of Logistics, Frank & Oak

7. Panel Discussion: Integrating In-Store Technology To Facilitate Fulfillment
Ben Burmaster, President & Founder, Snuggle Bugz
Lauren Teslia, Director of Omni-Channel Commerce, Roots
Jim Reynolds, Director, eCommerce Product Management, Indigo

8. C-Level Panel Discussion: Creative Shipping Incentives For Your Consumers
Nancy Sahota, COO, The Peacock Parade

Jennifer Ger, Co-Owner, Foxy Originals
David Michaels, President, Michaels.ca