Marc Schwartz

eCommerce and Digital Marketing Lead
Boathouse/Stance Stores

Marc is a digital native who made his way through the agency and consulting world as a designer, webmaster, technical lead, user experience lead. Product manager and strategist. He gained increasing responsibility while working with a wide array of clients across industry verticals – from automotive (where he worked with Nissan, Hyundai, Honda, Kia, GM, Ford and many more) to Financial Services (Scotiabank, RBC, Sun Life, CIBC, JP Morgan Chase) to Retail and CPG (Holt Renfrew, Staples, Fila, Pepsi/Frito-Lay). Along the way, he also spent a couple of years at The Home Depot as part of the Store Leadership Program – where he learned best practices in retail operations and participated in strategic projects. Marc currently runs a lean team at Boathouse/Stance, where he has quickly implemented strategic projects to improve operations and increase ecommerce revenue. Marc lives in Hamilton with his wife and two teenage kids. He and his wife Andrea enjoy entertaining, hiking and a good book.

Check out the incredible speaker line-up to see who will be joining Marc.

Download The Latest Agenda

Fulfillment Focus Day

Friday, February 5th, 2016

10:40 Building A Seamless Supply Chain: Navigating Shipping From Store

Creating a truly omni-channel experience in retail requires the blurring of lines between online and in-store. Creating a seamless supply chain between online fulfillment and a national store chain takes planning, patience and perseverance. In this session, you will learn about the ups and downs a midsize Canadian retailer faces in navigating shipping from stores, including:
• Creating clear requirements and communicating them to the team
• Bridging the gap between ecommerce platforms and in-store POS/ERP
• Piloting and training in-store staff and the fulfillment team
• Rollout, lessons learned and a view of the next step

14:55 Interactive Roundtable Working Groups

These interactive sessions are your opportunity to ask personal Q & A from the presentations and network in a relaxed setting.

1. Leveraging Vendor Data To Deliver Optimal Customer Experience

Pierre-François Tellier, IT Director, Altitude-sports.com

2. Building A Seamless Supply Chain: Navigating Shipping From Store
Marc Schwartz, eCommerce and Digital Marketing Lead, Boathouse/Stance Stores

3. Full Speed Ahead: Preparing Your Business For High-Volume Order Fulfillment
Philippe Chevalier, Head of Logistics, Frank & Oak

4. Holiday Prep: When Do You Start Preparing And When Is It Too Late?
Dave Mack, Former VP, eCommerce, The Source

5. Lower Cost And Higher Fulfillment: Delivering Via Ship-From-Store Capabilities
Krista Collinson, VP, Logistics and e-Commerce, Toys R Us

6. Panel Discussion: Key Metrics For Omni-Channel Success
Trevor Newell, President and Founder, Shop.ca
Shem Szot, eCommerce Biz Development & Digital Marketing Manager, Hewlett Packard

Philippe Chevalier, Head of Logistics, Frank & Oak

7. Panel Discussion: Integrating In-Store Technology To Facilitate Fulfillment
Ben Burmaster, President & Founder, Snuggle Bugz
Lauren Teslia, Director of Omni-Channel Commerce, Roots
Jim Reynolds, Director, eCommerce Product Management, Indigo

8. C-Level Panel Discussion: Creative Shipping Incentives For Your Consumers
Nancy Sahota, COO, The Peacock Parade

Jennifer Ger, Co-Owner, Foxy Originals
David Michaels, President, Michaels.ca