eTail Canada 2015 (past event)

11 - 14 May, 2015

Hyatt Regency Toronto, Toronto, ON

Contact Us: 1.646.200.7530

Pierre-François Tellier, IT Director at Altitude-sports.com
Altitude-sports.com Logo

Pierre-François Tellier


IT Director
Altitude-sports.com

Check out the incredible speaker line-up to see who will be joining Pierre-François.

Download The Latest Agenda

Fulfillment Focus Day

Friday, February 5th, 2016


09:15 Leveraging Vendor Data To Deliver Optimal Customer Experience

Online retailers have the advantage of being able to dramatically scale their client-facing inventory past brick and mortar restrictions. With that edge comes the challenge of having to deal with many different vendors and creating online catalogs for a massive amount of SKUs. Delivering quality product information to consumers is key to assuring customer satisfaction upon fulfillment and keeping down operational overhead and shipping fees incurred by returns. This talk will showcase how Altitude-sports.com dealt with over 200 vendors to feed a bilingual website by:
• Aligning the content management process to purchase orders
• Mapping and automating product information extraction from major vendor systems while creating a standard for smaller vendors
• Implementing a mass modification interface to efficiently handle problem data
• Acquiring the right kind of resources for creating custom product descriptions and images

14:55 Interactive Roundtable Working Groups

These interactive sessions are your opportunity to ask personal Q & A from the presentations and network in a relaxed setting.

1. Leveraging Vendor Data To Deliver Optimal Customer Experience
Pierre-François Tellier, IT Director, Altitude-sports.com

2. Building A Seamless Supply Chain: Navigating Shipping From Store
Marc Schwartz, eCommerce and Digital Marketing Lead, Boathouse/Stance Stores

3. Full Speed Ahead: Preparing Your Business For High-Volume Order Fulfillment

Philippe Chevalier, Head of Logistics, Frank & Oak

4. Holiday Prep: When Do You Start Preparing And When Is It Too Late?

Dave Mack, Former VP, eCommerce, The Source

5. Lower Cost And Higher Fulfillment: Delivering Via Ship-From-Store Capabilities

Krista Collinson, VP, Logistics and e-Commerce, Toys R Us

6. Panel Discussion: Key Metrics For Omni-Channel Success

Trevor Newell, President and Founder, Shop.ca
Shem Szot, eCommerce Biz Development & Digital Marketing Manager, Hewlett Packard
Philippe Chevalier, Head of Logistics, Frank & Oak

7. Panel Discussion: Integrating In-Store Technology To Facilitate Fulfillment

Ben Burmaster, President & Founder, Snuggle Bugz
Lauren Teslia, Director of Omni-Channel Commerce, Roots
Jim Reynolds, Director, eCommerce Product Management, Indigo

8. C-Level Panel Discussion: Creative Shipping Incentives For Your Consumers

Nancy Sahota, COO, The Peacock Parade
Jennifer Ger, Co-Owner, Foxy Originals
David Michaels, President, Michaels.ca